11. Supply and Value Chain Metrics

Supply chain and operations departments have the distinct capability of impacting a corporation’s financial performance from several vantage points. Moreover, they are in a position to carry out the corporation’s mission and business strategies, enabling the company to compete in the marketplace. It has also been demonstrated that revenue streams, material cost, use of assets, and resultant cash flows are greatly affected by supply chain and operations activities. This chapter summarizes and connects many of the ideas presented in this book and where supply chain and operations managers can make substantive improvements within their companies.

Competition in the marketplace is necessary, so it is important to ...

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