CHAPTER 28

Credit Management

LEARNING OBJECTIVES

  • Explain the need and goals of establishing a sound credit policy.
  • Show how an optimum credit policy can be established.
  • Explain the credit policy variables.
  • Describe the credit procedure for and control of individual accounts.
  • Suggest methods of monitoring receivables.
  • Discuss the nature and costs and benefits of factoring.
INTRODUCTION

Trade credit happens when a firm sells its products or services on credit and does not receive cash immediately. It is an essential marketing tool, acting as a bridge for the movement of goods through the production and distribution stages to customers. A firm grants trade credit to protect its sales from the competitors and to attract the potential customers ...

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