April 2013
Intermediate to advanced
1209 pages
24h 25m
English
Employees must trust management and, reciprocally, management must trust employees. Case study after case study shows that where there is trust, “great places to work” can flourish. As I talked about in earlier chapters, great places to work are not the organizations that become famous for putting out bowls of free M&Ms or letting employees take extra personal days. Historically, great places to work are organizations where the culture of engaged employees—and the policies that sustain and engage them—creates a competitive advantage, lower turnover, consistent stock growth, and market share growth. And a key workplace component that underpins all of these is trust.
Trust is nothing more than the willingness ...