1. The Quality Talent Imperative

Forces in Play: Quality talent is always scarce. Having the right talent in the right place at the right time is a make-or-break factor for entities of all types and sizes—companies and nations alike.

"We’re under-investing in the business because of the limitations of hiring ... We are unquestionably not getting the quantity of top applicants that the company seeks."Sergey Brin, Google co-founder, at the company’s first analyst conference on February 9, 2005

Quality talent is always scarce. Even during the employers’ market of the past 50 years, there has been—and always will be—a shortage of quality talent. Think about it. Do your colleagues, directors, and managers—each one of them—continuously exceed expectations? ...

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