Chapter 4Discovery Areas

When Maryann was taking flying lessons, her instructor told her she would have to keep “a thousand things” in mind every time she flew. From preflight through landing, he then proceeded to introduce her to the facts and steps that would help her fly safely and bring the plane down in one piece. She asked a lot of questions, like a little kid first learning about Santa Claus. What is that called? How do I slow down? Why am I landing on this runway today?

It would have been an easier learning process if she’d had the benefit of my training in discovery areas. When you link your questions to the four areas of discovery—people, places, things, and events in time—you mentally organize information in a way that makes it simpler ...

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