Glossary
adaptor—A nervous or self-soothing movement like rubbing your fingers together or stroking your neck. A person who may be uncomfortable about asking or answering a question might use an adaptor. It’s a sign of stress.
barrier—Using a body part or object to put separation between you and another person. The proverbial “cold shoulder” is a barrier. It suggests stress is present.
baseline—The basis for comparison between what is customary and what is a deviation from customary when observing or listening to someone’s response to a question. A person who is usually calm, but has a sudden change in voice or movement in responding to a question, is deviating from baseline. It’s a sign of stress.
batoning—Using a body part, generally an arm, ...
Get Find Out Anything From Anyone, Anytime now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.