The Real Work ofKnowledge Management
We really do live in the Information Age, a revolutionary era when the availability of information is changing everything. Nothing is the same since the world was networked together and information became instantly accessible. Information has destroyed boundaries, borders, boxes, distance, values, roles, and rules. The availability of information has dissolved the walls of repressive governments, dishonest executives, and it has the potential to create the greatest mass empowerment of all time.
Because of access to information, we are in new relationships with everyone: with medical doctors (we go to the Web and learn more than they do,) with car salesmen (we know the real sticker price,) and with leaders ...
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