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Finding Our Way by Margaret J. Wheatley

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Transforming Aggression into Creativity:An Ancient Practice for Solving Problems

with Geoff Crinean

Organizations today suffer from a severe disability when it comes to solving problems. In virtually every organization, regardless of mission and function, people are frustrated by problems that seem unsolvable. Every attempt to resolve a problem results in unintended consequences that dwarf the original one. Relationships worsen as people harden into opposing positions, each side insisting on its own solution, unwilling to consider alternatives. Too many problem-solving sessions become battlegrounds where decisions are made based on power rather than intelligence.

Consider the language used to describe problem solving. We “attack the problem,” ...

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