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Finding Our Way by Margaret J. Wheatley

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Listening

Listening is such a simple act. It requires us to be present, and that takes practice, but we don’t have to do anything else. We don’t have to advise, or coach, or sound wise. We just have to be willing to sit there and listen. If we can do that, we create moments in which real healing is available.

I have seen the healing power of good listening so often that I wonder if you’ve noticed it also. There may have been a time when a friend was telling you such a painful story that you became speechless. You couldn’t think of anything to say, so you just sat there, listening closely, but not saying a word. And what was the result of your heartfelt silence, of your listening?

A young black South African woman taught some of my friends a profound ...

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