Web surfing is all fine and good, but it’s a decidedly solo activity. When we need to communicate with others, we turn to other methods. Though the younger generation has embraced texting for person-to-person communications, email is still a popular method for communications in the world of work and for many people who grew up before the era of cell phones and SMS (short message service; the original and official name for “texting”). Instant messaging’s popularity has waned with the advent of smartphones, replaced by more mobile-oriented messenger apps. Let’s dig into these technologies ...
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