We've talked about the magic of Retained Dignity, and how the proper attention to keeping that factor as high as possible will lower the risk of an employee lawsuit. Now we're going to discuss something that seems so ordinary, so prosaic, and so routine that it can't possibly have magical powers. But it does.
I'm talking about paper.
Paper—and specifically the words written down on paper—carries enormous power that employers often underestimate. How you use this power, whether for good or for evil, is up to you.
Let me explain: when you talk to an employee about something he did wrong, or something ...