Pre-Test
Course Code 90023
INSTRUCTIONS: Record your answers on one of the scannable answer forms enclosed with this course. Please follow the directions on the form carefully. Be sure to keep a copy of the completed answer forms for your records. No photocopies will be graded. When completed, mail your answer form to:
American Management AssociationEducational ServicesP.O. Box 359Natick, MA 01760
1. First-level leaders differ from traditional supervisors in which of the following ways?
(a) Leaders encourage employees to try new approaches.
(b) Leaders always determine the best methods for completing a task.
(c) Leaders focus on meeting the needs of their department.
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