Course Code 90023
CREDIT: On successful completion of this final exam, you will receive 2 CEUs.
INSTRUCTIONS: Record your answers on one of the scannable forms enclosed. Please follow the directions on the form carefully. Be sure to keep a copy of the completed answer form for your records. No photocopies will be graded. When completed, mail your answer form to:
American Management AssociationEducational ServicesP.O. Box 359Natick, MA 01760
1. First-level leaders differ from traditional supervisors in which of the following ways?
(a) Leaders encourage employees to try new approaches.
(b) Leaders always determine the best methods for completing a task.
(c) Leaders ...