Book description
Join the thousands of supervisors who have stepped up to their new roles with this self-study classic.
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Contents
- About This Course
- How to Take This Course
- Pre-Test
- 1 Becoming a Supervisor
- 2 Role of the Supervisor
- 3 Communicating
- 4 Developing People
- 5 Managing People
- 6 Building a Team
- 7 Getting the Work Done
- 8 Supervising in a Changing Environment
- 9 Ensuring Your Success
- Bibliography
- Post-Test
- Index
Product information
- Title: First Line Supervision, Fifth Edition
- Author(s):
- Release date: January 2006
- Publisher(s): AMACOM
- ISBN: 9780761214519
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