8Supervising in a Changing Environment

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Learning Objectives

By the end of this chapter, you should be able to:

• Identify legal issues that impact first-line supervisors.

• Explain your role in supervising a diverse workforce.

• Explain the concepts of virtual work and distance management.

• Describe the first-line supervisor’s role in managing change.

The speed of change in today’s world is amazing. New technologies designed to make our work and personal lives easier and more productive seem to be introduced almost daily. At least that’s what we’re told. For some, these constant changes create more stress and some become less productive because ...

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