3.1. Principles of Performance Analysis

Five ideas drive performance analysis:

  1. Study prior to action improves the quality of what we do.

  2. Incorporation of several sources yields a better program than an approach that relies on fewer sources, such as an executive or an expert.

  3. Data, broadly defined, are critical to figuring out what to do.

  4. A systematic approach to analysis is good for individuals and the organization.

  5. A systemic approach to solutions is good for individuals and the organization.

Let's look at each of these assumptions.

3.1.1. 1. Study prior to action improves the quality of what we do.

A doctor would not doubt it. Neither would a reading specialist or a geologist. Is there any question that a reflective examination of the possibilities ...

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