Chapter 1
How to Lead Honest Conversations
The SFP informed the basis of the CEO’s agenda for several years and became the focus of key [senior team] members. Perhaps it was not completely obvious at the time, but the SFP was instrumental to many of the changes at BD.
—Ed Ludwig, former CEO, Becton Dickinson
Lynne Camp knew her new strategy was stuck in neutral. As vice president and general manager of the Systems Generation and Delivery Unit (SGDU) at Agilent Technologies, Camp had been charged with creating a single global company from a fragmented set of businesses in Asia, Europe, and the United States. To gain control over product decisions being made by the regional teams she had inherited, Camp and her senior team had originally adopted ...
Get Fit to Compete now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
