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Five Dimensions of Quality: A Common Sense Guide to Accreditation and Accountability by Stanley O. Ikenberry, Linda Suskie

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CHAPTER 20PROGRAM REVIEWSDrilling Down into Programs and Services

Program reviews are comprehensive reviews of individual programs. They often include the same three elements as accreditation processes: a self-study conducted by the program’s faculty and staff, a visit by one or more external reviewers, and recommendations for improvement based on the conclusions of the self-study and the reviewer.

Program reviews are critical to ensuring, advancing, and demonstrating quality because college-wide quality efforts can go only so far. Regional accreditation teams, for example, cannot possibly have the expertise to look into the quality and effectiveness of every program and service a college offers. Several regional accreditors therefore now ...

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