CHAPTER 21WHERE DO WE GO FROM HERE?A Six-Point Agenda for Ensuring and Advancing Quality
This book has covered a lot of ground. If you are feeling a bit overwhelmed by everything it has talked about, this chapter summarizes six big ideas that I have mentioned repeatedly and that will undoubtedly help your college move forward substantively to implement a pervasive, enduring culture of quality. I then suggest ways that U.S. higher education leaders can use these same six big ideas to advance higher education quality and effectiveness on a broader scale. The chapter wraps up with additional ideas for accreditors to consider.
Know Your Stakeholders, and Make Your College Relevant and Responsive to Them
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