PREFACE

For years I have joked about writing my tell-all exposé, relating all that I have seen and heard during my years working for a regional accreditor and as a consultant on assessment and accreditation. I can never do that, of course—my work is confidential. But for a long time, I have been thinking about sharing some of the inspiring work of today’s colleges and the advice I have found myself giving frequently on accreditation and accountability. This seems to be the right time to share these things, as conversations and initiatives on higher education quality, accountability, and accreditation multiply by the day.

Opinions and ideas on what is right, what is wrong, and how to fix things in higher education understandably vary, but some ...

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