Fixed/Mobile Convergence and Beyond

Chapter 13. UMC Management and Statute Conformance Considerations

Once the technological hurdles have been addressed and a commercial UMC solution is made available to the general market, a question that arises is, “How do I manage these devices?” This issue is generally not a consumer UMC play, because the individual user typically has no major management concerns other than ensuring that they have physical control of the device. Business-targeted UMC solutions are another matter altogether. Deployment of a UMC system within a business requires capital expenditures with the expectation that resources will be managed just like any other networking or telephony resource to maximize the return on investment (ROI).

In the context of business, a ...