Fixing Bad UX Designs

Content selection and card preparation

Organize an exploration meeting to align the client's understanding of the project's context, content, audiences, goals, and metrics. Make a content inventory in case the service is intended to evaluate the architecture of an already deployed project.

Establish a test plan that will define test variables, user profiles such as age range, level of web browsing experience, gender, and professional activities, among other characteristics— and the procedures to be followed. Also, decide whether the sessions will take place remotely or in person and still be closed or open—when the participant can propose new cards or labels for the categories. Perform a pilot test for checking and adjusting the proposed ...