Chapter 4The Product Owner

Manager:

What do you mean the site is down?

images/panicking-manager.png

In the United States, Cyber Monday is one of the largest online shopping days of the year. If your site is down on Cyber Monday, you’re losing money—a lot of it. The manager who made the comment at the beginning of this chapter worked for a worldwide retailer and was expecting a big holiday season for online sales. The website needed to be live and taking orders for the retailer to hit the forecasted financial targets. Learning that the site had crashed right before Cyber Monday was not a great way to start the day.

Todd started working with this company right after their ...

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