The Superhero Scrum Master

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Scrum teams work on complex problems. Solutions emerge iteratively and incrementally. If you try to become a “hero’’ by mandating solutions, you can cause lasting damage to the team. We both know this “hero” position all too well, unfortunately. It’s a tempting stance that both of us have taken in the past—and then we had to unwind a lot of bad behavior that we’d caused.

The Superhero Scrum Master is addicted to the adrenaline rush, praise, and attention that comes from solving problems. Their work isn’t about the team. It’s about increasing their status or their visibility, showing how they’ve contributed, and being ...

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