Fixing Your Scrum

Not All Voices Are Heard

On some Scrum teams, certain development team members do a lot of talking during the daily scrum, while others rarely say a word. Treating everyone with respect is a great way to resolve this problem. As the Scrum master, you should facilitate the daily scrum in a way that makes sure every voice is heard and that multiple viewpoints are considered. Especially when you’re working with a new team, you need to model this listening and receptiveness to various viewpoints.

For instance, say you have a team member who dominates the daily scrum. If this happens frequently, ask the other team members for their viewpoints and hold the space—keep your mouth shut—until someone speaks. The silence will get uncomfortable, but eventually ...