Force Platform Fundamentals: An Introduction to Custom Application Development in the Cloud

Creating a Workflow Rule That Sends Email Alerts

For our final workflow use case, let’s create a workflow rule and email alert that sends a notification whenever a new position is created. We want all the employees at Universal Containers to know when there are new positions available so they have the best opportunity to bring in referrals.

For this workflow rule, there’s a step that we’ll need to handle first: we need to design a template for what the email alert should look like.

Introducing Email Templates

Just as the platform includes built-in tools for setting security permissions, tracking events and tasks, and building business logic with workflow, it also provides a built-in tool for writing emails to users and contacts in your organization. ...