Chapter 22
Keeping Employees Honest (And Happy)
In This Chapter
Pinpointing the causes of employee theft
Understanding how management’s ethics affects employee theft
Measuring employee happiness
In this chapter, we connect the dots between employee job satisfaction and employee loyalty. Based on our experience (and good old common sense), satisfied employees are less likely to steal from a company.
Why is employee satisfaction the concern of an accountant? Isn’t this subject more the concern of human resource professionals or psychologists? As we note in several other chapters in this book, employee theft is a form of fraud that seriously drains the resources of businesses large and small. But business owners and managers can’t always see the wart on the end of their nose, or maybe they don’t know how to identify and address the sources of the problem.
Always remember that accountants are trusted business advisors. Business owners respect and listen to their accountants. We are in a unique position to serve as advisors and counselors to our clients.
Also, we have the benefit of not being at the client site every day; we come intermittently. We get to see the workplace through a ...
