Forever Skills

INDEX

• accessibility of ideas 131, 138–139
• accountability 175, 177–178
• advertising 26–27, 39
  • — survey of trust in 124
• agility 63–75
  • — alternative framework 65, 67–69
  • — assumptions, challenging own 65, 70–71
  • — awareness 65, 71–73
  • — barriers, pushing beyond 65, 69–70
  • — critical factors 64
  • — resilience as 64, 65–67
  • — skills list 65
  • — to do list 75
• Air New Zealand 96
• alchemy 35–36
• All Blacks team 122
• Altshuller, Genrich 43
• Angry Birds app 57
• answers, not an answer, seeking 51, 54–55
• Apprentice, The (Australia) 152
• arborist business, re-imagined 86–88
• artificial intelligence (AI) 14–15, 44
  • — data-driven 28–29
• Arvanitakis, James 189
• A380 engine failure 121
• attachment to ideas 54–55
• Avatar 41–42
• Avengers Principle, The 107
• awareness 65, 71–73

• Bales, Scott 20, 80
• barriers, pushing beyond 65, 69–70
• Beachley, Layne 63
• Beck, Henry Charles 135
• Bell, Chip 93
• Bella, Phil Di 88–90
• Bernbach, Bill 106
• Bettinger, Walt 93
• Beveridge, William Ian Beardmore 43
• biases, awareness of 20, 22–24
• Bitton, David 118–120
• blind spots 166
• Blumenthal, Heston 70–71
• body language and facial expression 130
• brain function 188
  • — jam experiment 187–188
• Branson, Richard 28–29
• breakage points 178
• Brexit 17
• Browne, Melissa 162
• burn out 163
• burns victims story 66–67

• Cameron, James 41–42
• Campbell, Joseph 95
• canary in the coalmine 178
• candy-based business wisdom 159–160
• certainty 175–176
• challenges, identifying 58
• change
  • — fear of 1, 4–5
  • — nature of 1–2
  • — opportunities, embracing 5–6
  • — resisting 63–64
  • — spheres ...