CHAPTER 11

Professional Development

Developing the people in their organization is the most important commitment an owner will make to the company’s ongoing success and growth. Regardless of where you are in the life cycle of your business, your needs regarding the skills, abilities, and potential of your people are constantly changing.

People who started out with you and have been highly valuable employees may no longer be a good fit for your larger, more complex business. Changing technology, markets, and service offerings mean new skills are needed. Growing organizations require professional managers, and people with strong technical skills may not successfully make that transition.

Development, which is different from training, means that ...

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