SEVENThe Spirit of 2+2
The seminar reconvened at precisely 1:30 p.m. Pauline was seated in her chair near the front, pad and pen ready to record every nugget of wisdom Audrey was about to throw her way.
“Formula 2+2 is a very effective and powerful way to offer feedback to people,” Audrey began. “It can be used anytime you want to have a formal and systematic discussion of goals, performance, or other issues. But the real benefit is that it can be used to provide informal feedback anytime, at the request of either one of your people or yourself. Very simply, 2+2 involves five basic secrets: balance, timeliness, focus, specificity, and follow-up, ...
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