TENThe Need for Specificity
“Specificity?” Pauline frowned. “I gave Sydnay two specific compliments and two specific suggestions for improvement. I’m not sure what more I could have done.”
“Are you sure she really understood what you were complimenting and what you were suggesting should be improved?” Audrey asked. “Did you provide some specific examples she could relate to?”
“Not really, but that’s partly because she was so quick to cut the meeting short.”
“For 2+2 feedback to be effective, you need to be able to provide specific examples of the behavior you are describing. In addition, you should be very specific about the reasons your suggestion ...
Get Formula 2+2 now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
