9 Servant Leadership and Innovation
Alex took in a deep breath as he passed the rose bushes that lined the side streets to his favorite pub. The bitter cold of winter was finally beginning to break, and Alex was eager to pull out his spring jacket to meet up with Michelle and Mary Lynn. In the past few months, John continued to send Michelle to Lean workshops and conferences. He was grooming Michelle to be the Lean expert for his company to enhance morale and bolster productivity. Michelle seemed genuinely excited about the progress she was making at TrinoTech, and she invited Alex and Mary Lynn to the pub to celebrate.
Alex bounded through the doors and made a beeline to the trio’s regular table. After a round ...
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