In today's business environment, the need for a culture in which employees are highly adaptive to change is almost a strategic imperative. Ten to 15 years ago, trotting out a standard change management program to “fix” organizational disruptions caused by the implementation of new processes, structural changes, or adoption of a new cultural philosophy, might have seemed the ideal solution. However, the business landscape is changing rapidly—in both minute and substantial ways—and is much more complex. There has been a metamorphosis in the nature of the changes imposed on organizations. Today's changes can be fierce and unrelenting due to the impact of technology, dissipating market shares, global competition, and the insatiable appetite of ...
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