REFERENCES & RESOURCES

Heath, C., and D. Heath. Switch: How to Change Things When Change is Hard. New York: Random House, 2010.

Hiatt, J. and T. Creasey. Change Management. Loveland, CA: Prosci Research, 2003.

Hodgson, P. and R.P. White. Relax, it's Only Uncertainty: Lead the Way When Change is Changing. Pearson Education Limited, 2001.

Kotter, J. Leading Change. Harvard Business Review Press, 1996.

Luecke, R. Managing Change and Transition. Boston, MA: Harvard Business School Publishing, 2003.

Paul, H., and Beck, R. Revved: An incredible Way to Rev up Your Workplace and Achieve Amazing Results. New York: McGraw Hill, 2006.

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