Headings
Headings are essential features of any business or technical document. Without headings, documents become a jumble of paragraphs for readers to interpret. Even well-written paragraphs are not easy to read unless they are paired with good headings. See EMPHASIS and PARAGRAPHS.
Well-written headings allow readers to skim and scan a document. Most readers of business documents read to find key information or a missing fact. They do not read a document line by line because their prior knowledge of the subject makes careful reading unnecessary.
Headings include any headline information within a document. The most basic headings appear as labels or signposts before blocks of text. However, headings also include subject lines that introduce ...
Get FranklinCovey® Style Guide™: For Business and Technical Communication, Fifth Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
