Chapter 17. WHY YOU NEED A COMMUNICATION MODEL
As you moved from childhood to adulthood and as you have grown in your career, you have probably noticed that not everyone has exactly the same perspective or communication style. These differences can sometimes seem complicated and unpredictable. When this is the case, finding a way to communicate effectively becomes a real challenge.
For example, Guy once had a colleague ask him for input on a business decision. In the process of discussing the various alternatives for action, they came to a conclusion about his colleague's next logical step. Almost immediately, his colleague expressed concern about being able to invest the money to take the needed steps.
When his colleague raised this concern, Guy ...
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