Chapter 19. HOW YOU CAN CONNECT AND COMMUNICATE BETTER WITH PEOPLE

Although it is fun and interesting to learn about the DISC model and to start learning about ourselves and other people, the model becomes useful when we begin to look at what it shows us about the interactions between people. Specifically, the interactions we focus on here are the communications that involve the various aspects of your role as a leader. Here are four specific examples:

  • Task assignments

  • Goal setting

  • Performance management

  • Conflict resolution

Each of these situations will have better outcomes when you learn to understand and apply a practical mental model such as the DISC model to understand style differences between you and those you are communicating with.

For example, ...

Get From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.