Chapter 22. HOW TO MAKE YOUR COMMUNICATION MORE POWERFUL, PERSUASIVE, AND MEMORABLE
Would you have a larger circle of influence if your communications were powerful, persuasive, and memorable? We think you would. That's why we have included our top communication tips in this chapter. We believe that you can learn the skills of a master communicator and apply them to your leadership role, and we hope this chapter helps.
In our discussion of the DISC model, we talked about some great insights for adjusting your communication style to match that of a specific person. Now we are turning our attention to general tips for better communication with all people regardless of their DISC styles.
Speak with People and Not to Them
Ask open-ended, nonaccusatory ...