Chapter 28. HOW TO GIVE FEEDBACK
With the sources and types of feedback as background, let's get practical! What follows are nine specific tips for giving feedback that has the best chance to be understood, accepted, and applied.
Honest, Genuine, Sincere
None of the rest of these tips will matter if your feedback is seen as a ploy or a manipulative technique. Your feedback must be honest, and it must be viewed as your honest assessment. You should be tactful, honest, genuine, and direct. Recognize that if the feedback is negative in nature it might be hard for the person to receive. This doesn't mean you should be less honest or sincere. On the flip side when people don't perceive positive feedback as honest or sincere, you would have been better ...
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