Information and knowledge in the learning society

For the majority of learners who learn by acquiring information the library is an ideal environment, providing as it does a well-structured information space serviced by knowledgeable staff. In recent times, primarily because of networked technology, there has been a change in the way information is provided. There is less dependency on the face-to-face encounter at the enquiry desk, because information seekers can access many sources online. This chapter looks at this change: it investigates aspects of information and knowledge and concludes with a proposal that information literacy should form the basis of the public library’s offer to support learning and citizenship.

In Chapter 2 we saw ...

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