O'Reilly logo

From Techie to Boss: Transitioning to Leadership by Scott Cromar

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

images

Root Cause Analysis

Troubleshooting Problems

Troubleshooting refers to the methods used to resolve problems. People who troubleshoot a lot come up with a set of habits, methods, and tools to help with the process. These provide a standard approach for gathering the necessary information to zero in on the cause of a problem. This standard approach is known as a methodology.

Methodologies save time while troubleshooting. They allow us to organize our efforts to devote every available resource to resolving the problem.

But a methodology only saves time when applied intelligently. It is possible to become so devoted to the process that we forget ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required