Chapter . Resolution for Change


“A paradigm shift is underway in the training field that requires training professionals to shift their focus from such traditional development inputs as classes and hours to such outputs as performance at the individual, team, and organizational levels…. The shift from training to performance is beginning to manifest itself in changing titles, perceptions, and skill requirements for trainers.”

 --William J. Rothwell

To many, the shift from training to performance consulting means learning a new language. Trainees or learners become performers, trainers become performance consultants. The training department becomes a performance consulting center, performance improvement department, or performance enhancement division. ...

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