O'Reilly logo

From Voices to Results - Voice of Customer Questions, Tools and Analysis by Robert Coppenhaver

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Porter's five-forces

In business, your ability to make a good profit is dependent on your position within the market. As an example, do you have competitors offering similar products; is it easy for people to enter a market when they see you are making a profit? Can customers bully you into lowering your prices? If you don't think about your position in the market, it is very easy to spend a great amount of time and yet still struggle to stay ahead.

This is where a tool like Porters Five forces can be used in your business. The tool was created to help us understand who has the most power in a market situation and was developed by Michael Porter in reaction to the SWOT analysis, which he considered un-rigorous and ad hoc. The tool can also illuminate ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required