From Voices to Results - Voice of Customer Questions, Tools and Analysis

From voices to product requirements – characteristics

Whether you are writing functional requirements, non-functional requirements, business requirements, or constraints, your requirements must meet certain characteristics to be beneficial to an organization. The characteristics of good requirements are:

• Attainable
• Valuable
• Concise
• Design free
• Complete
• Clear, consistent, and unambiguous
• Verifiable
• Traceable
• Measurable
• Atomic
• Prioritized

Attainable

I have always been a believer in pushing the development team to the very edge of their capabilities, resulting in products they did not even believe they could create. However, there is a fine line between pushing the team to the limits of their abilities and asking for the impossible, or for something the organization ...