Monitoring and controlling performance

In the previous chapter I stressed how important it is for the leader to provide the direction for the team and for individuals. This chapter looks at another activity which is equally as important and follows on from the importance of providing direction. It is one of the key functions of a leader as defined by John Adair in his book, Action-Centred Leadership, monitoring and controlling what is happening. Having the direction is great. It is not much use if the team is going off track, which is where so many leaders and teams slip up. For a variety of reasons they get distracted or fall behind with plans. If the leader has established the appropriate systems for monitoring and controlling performance, ...

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