7
Communicating with your team
Getting your communication right can be the greatest challenge for many leaders. Whenever I ask groups for examples of good behaviour from good leaders, invariably it is communication that features high on the list. The issue with communicating with your team is that you need to be able to adapt your communication style to suit the needs of the individuals, the group and the situation. When we were looking at Action Centred Leadership in Chapter 4, we saw that you have to consider the team and the individual. In this chapter we will consider a number of aspects of communication, including the processes involved, reducing barriers and how to improve your listening. This latter point is as vital as your ability ...
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