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Health Checks and KPIs
Business health checks
Carrying out a health check may have been forced upon you and your organisation or may be a choice.
Whatever the circumstances, checking out the performance of a business or department against agreed milestones on a regular basis (probably annually) is good business practice. This is true for many practical reasons which are discussed in this chapter, but there’s one great reason and that’s because it allows you to focus on the business rather than be preoccupied working inside it.
Business health checks and key performance indicators have been essential business tools for many years. The real essence of any business health check is to make an assessment of the company against predetermined ...
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