12
The people side of sustaining Lean
Introduction
If you do not appreciate the people aspects of sustaining Lean your organisation’s transformation will be disappointing at best. Lean is high-maintenance activity; it takes more or less the same effort to keep the improvements in place as it does to put them into operation at the outset. While the practices, tools and principles are visible, the management thinking and routines to sustain Lean are invisible. If we keep managing in the same way as we did in the pre-Lean environment the improvement gains will not stick, much less evolve into everyday improvement. Lean cannot be effectively applied in a piecemeal fashion. Your organisation will not be effective through the application of ...
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