Glossary

(Of terms not discussed in detail within the book)

Andon This is a visual control device frequently combined with an audible alarm that employees on the frontlines can activate to signal the occurrence of an issue or problem. Its purpose is to expose and communicate problems as soon as they occur and to kick start improvement work to solve the issues when they are still minor.

Bottleneck The slowest operation in any process. Improving this should be the basis for prioritising improvement work. Time lost at the bottleneck is time lost for that entire value stream.

Continuous improvement This is an attitude where people recognise that there is always room for improvement in the current state of any system. Implementing incremental improvement ...

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