4

What should be included in a needs analysis?

With the wide variety of potential business applications for training and the individual context of the organisational culture that you work within, a standard template for conducting needs analysis will be of limited value. You need to adapt to meet the needs of the business and the constraints that exist around conducting needs analysis.

Having understood the three priorities that will drive your analysis you now proceed with the analysis itself. Irrespective of the business application and constraints that may exist around the needs analysis phase, you need to identify:

  • What is driving the training request? (See ‘six situations that drive training requests’ in the previous chapter.)
  • What ...

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